Frequently Asked Questions
Everything you need to know about ordering from sommelia.ch.
- How does the sommelier work?
- Our sommelier knows every wine in our collection — our tasting notes, our pairing philosophy, the producers, and the regions. Chat with it like you would with a knowledgeable friend: tell it the occasion, the dish, or your budget, and within the conversation it keeps track of what you've shared, so each suggestion gets sharper.
- Where do you ship to?
- We currently ship within Switzerland.
- What if there is a problem with my order?
- If a wine arrives damaged or there is any issue with your order, please contact us at moritz@sommelia.ch and we will take care of it.
- Do I need an account to order?
- No — you check out as a guest, no sign-up needed. After your purchase we email you a personal order link where you can see your order and follow its status anytime.
- Are your prices in Swiss Francs?
- Yes, all prices on sommelia.ch are displayed in Swiss Francs (CHF).